Following are some client comments on Fortitude Financial Management's claim service:
Trevor from Glenroy - AIG trauma insurance claim for $142,000 "Handled the claim very well" "Excellent service" "I would get a phone call from you (Fortitude Financial Management), then the very next day I would receive a letter from the insurance company giving me an update, which was great" "I was expecting it (claim) to take a lot longer but it was done in good time" (talking to Fortitude Financial Management) "like talking to a family member" "I never had to call to find out what was happening" Peter from Traralgon - Zurich TPD claim for $115,000 "very happy with the service received" "very well handled" "I was kept well informed" Cain from Wandana Heights - Asteron Income Protection Claim for $3041 per month "Firstly I would like to take this opportunity to thank the staff at Fortitude Financial Management for advising me to take out an Income Protection insurance policy. It enabled me to make a claim during the waiting period (for the time that I spent in hospital)." "Secondly, I would like to thank the prompt action that Fortitude Financial Management took to lodge the claim and ensure payment was made. It enabled me to concentrate on my recovery knowing that my mortgage and ongoing family expenses were being taken care of." "Overall I couldn't be happier with the service provided by all of the staff at Fortitude Financial Management, they even sent me a get well card and a few magazines to help me pass the time whilst on claim. Thank-you Fortitude Financial Management."
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